Shipping policy
1. Type of Products
All products sold on GROOVE LINE are digital content (sample packs, loops, drum kits, presets, audio files, etc.) and do not involve any physical shipping.
2. Digital Delivery
Once your purchase is completed and the payment has been confirmed, you will immediately receive an email containing your personal download link.
Alternatively, your products will also be available in your customer account area on the website.
3. Delivery Time
The download is instant and automatic after the payment confirmation.
If you do not receive your confirmation email within a few minutes, please check your Spam or Junk Mail folder.
4. Download Issues
If you experience any issues downloading your files or if any file appears corrupted, please contact us within 7 days at info.groovelineofficial@gmail.com.
Our team will promptly provide you with a new download link or a replacement copy of the product.
5. Physical Products
At this time, GROOVE LINE does not ship physical products.
If physical items or merchandise are added in the future, clear information regarding shipping times and costs will be displayed on the corresponding product pages.